If you took a doubletake when you first learned of Ransomware-as-a-Service (RaaS), you’re not alone. It sounds like a joke on the surface—crooks using a software licensing model as if it’s a legitimate business.
- Strong channel support - The provider you trust with your customers should value you as a customer, as well. Pick a supplier partner with a well-established commitment to channel partners. Strong MSP support is essential. Independent agents and MSPs are lightyears apart in terms of sophistication and support needs, so pick a provider that understands your business.
- Proven performance - There are two considerations here. First, you want a solution you know you can count on. Second, your clients can check up on the solution you offer with a simple Google search. Make sure the solution you offer has been proven over time and has solid reviews.
- Easy to deploy and operate - One of the biggest obstacles to achieving cyber resilience is disruption. Your clients want to run their businesses, not spend their days bogged down in cybersecurity. The solution you choose should be easy for you or your clients to operate.
- Continuous synchronization - Restoring to the previous day won’t cut it anymore—business moves too fast to lose even a day. Look for a solution that constantly syncs, ensuring that restorations return companies or users where they were when the disruption occurred.
- Fully automated - When it comes to security software operations, the key to achieving foolproof user compliance is to take the user out of the equation. The solution you deploy should be hidden and unobtrusive.
- Endpoint backup and recovery - Remote work isn’t going anywhere soon. If a provider can’t deliver, find one that does.
- Fast restoration - The whole point of cyber resilience is to keep operations running even when there’s a successful attack. Advanced DRaaS solutions provide restoration time objectives in minutes and recovery point objectives in seconds.
- Encryption - Hackers are successfully attacking unencrypted backup data. Make sure the solution you give your client has end-to-end encryption built into its core operation.